Dry & Damaged Hair
Rough, brittle strands that look dull and tangle easily.
Recommended: a deep-conditioning treatment to restore moisture, plus a light trim to remove damaged ends.
Hair Breakage
Hair that snaps along the length or around the hairline.
Recommended: a protein-and-moisture strengthening treatment and low-tension styling while your hair recovers.
Hair Thinning
Hair that looks less full, or a widening part.
Recommended: a scalp treatment with a stimulating massage and gentle styling. If thinning is sudden or persistent, please see a doctor.
Excessive Shedding
Noticeably more hair on your brush or in the shower than usual.
Recommended: a scalp-care treatment and gentle handling. If shedding continues, speak with a doctor.
Dandruff
White flakes and an itchy scalp.
Recommended: a clarifying scalp cleanse followed by a soothing treatment, plus a gentle shampoo routine at home
Dry, Itchy Scalp
Tightness, itching or flaking caused by dryness.
Recommended: a moisturising scalp treatment with a gentle massage to calm irritation.
Oily Scalp
Roots that look greasy soon after washing.
Recommended: a deep-cleansing scalp treatment to balance oil, with guidance on wash frequency and lighter products.
Traction Alopecia
Thinning around the edges from tight braids, weaves or ponytails.
Recommended: lower-tension styles, a gentle scalp treatment and breaks between protective styles.
Split Ends
Frayed tips that travel up the strand.
Recommended: a precise trim and a sealing treatment to smooth ends and protect your length.
Frizz
Hair that puffs up, especially in humid weather.
Recommended: a smoothing or deep-moisture treatment and a leave-in routine to keep the cuticle sleek.
Product Build-Up
Hair that feels coated, heavy or won't hold a style.
Recommended: a clarifying wash and reset treatment, followed by lighter products.
Heat Damage
Limp, straw-like hair from frequent flat-ironing or blow-drying.
Recommended: a repair treatment, a trim to remove the worst damage, and heat-protection habits.
Colour & Chemical Damage
Dryness or breakage after relaxers, bleach or colour.
Recommended: a moisture-and-repair treatment and longer gaps between chemical services.
Slow Hair Growth
Hair that seems stuck at the same length.
Recommended: regular scalp care, trims to prevent breakage and protective styling, because growth is often about keeping the length you have.
Tangled or Matted Hair
Knots that pull and snag, especially in natural hair.
Recommended: a careful detangling session with a conditioning treatment to protect as much length as possible.
Hair Under Wigs & Weaves
Itchy, congested or neglected hair beneath wigs, weaves and braids.
Recommended: regular scalp cleansing and moisture treatments, plus neat wig installation and maintenance.
Sensitive Scalp
Redness, tenderness or discomfort after braiding or certain products.
Recommended: a gentle, light-fragrance treatment and looser, more comfortable installs.
Scalp Bumps & Irritation
Tender bumps or pimple-like spots on the scalp.
Recommended: gentle cleansing and keeping styles loose and clean. Persistent or painful bumps should be checked by a doctor.
Flaky, Scaly Patches
Greasy or red scaly patches that keep coming back.
Recommended: a soothing scalp treatment for comfort between visits. Please see a doctor or dermatologist for a diagnosis.
Postpartum Shedding
Temporary shedding in the months after having a baby.
Recommended: gentle scalp care, nourishing treatments and low-manipulation styles while your hair settles.
Loc Maintenance Issues
Thin, weak or heavy locs, build-up or loose roots.
Recommended: loc cleansing, careful retwisting and conditioning to keep locs healthy and neat.
Dull, Lifeless Hair
Hair that lacks shine and bounce.
Recommended: a clarifying and nourishing treatment, regular trims and a gloss-boosting finish.
Low-Porosity Hair
Hair that resists moisture so products sit on top.
Recommended: a warm, steam-assisted moisture treatment and lightweight, water-based products.
High-Porosity Hair
Hair that soaks up moisture quickly but loses it just as fast.
Recommended: a sealing and strengthening treatment with richer products to lock moisture in.